THIS PRODUCT SHIPS FOR FREE WITHIN THE CONTIGUOUS USA! We strive to get things shipped as quickly as possible - we'll typically get your RUGGED RANCH™ chicken coop or run shipped out within a week.
Even if you have not received tracking information, your order may have already been processed and shipped so if you need to make changes to your order, please do so immediately!
You are responsible for reading emails we may send to you in a timely manner. We cannot be held responsible for emails that we sent that were not read on time or for delays to orders because we have not received a reply. In some cases, we may have no other choice but to use our best judgment if our emails are not answered and we will not be held responsible for orders that are incomplete, incorrect or canceled due to lack of response on your part.
Please view our full shipping & returns policies for further details.
Important note about residential freight deliveries:
Some RUGGED RANCH™ chicken coops are big enough that they must ship via freight. If a 50' truck cannot access your driveway, the Shipper assumes no liability. It will be your responsibility to schedule an appointment with the shipping company to either pick up at the terminal or meet the truck to transfer the package to your vehicle. (Do not choose lift gate if you know this applies to your package, and note it in comments that you wish to pick up at terminal)
IMPORTANT: Unless you have the machinery (like a forklift) to unload a 240+ lb crate from the back of a semi truck, you must select the $150 lift gate fee in the options above if it is present on this product page. Please read the details about residential freight deliveries here.
Returns & Refunds
RUGGED RANCH™ chicken coops & runs are not returnable. If your coop or run arrives damaged or with manufacturer's defects, we will be happy to assist you. Please view our full returns & refunds policy for further details.