We strive to get things shipped as quickly as possible - we'll typically get your Rugged Ranch™ order shipped out within a week.
Even if you have not received tracking information, your order may have already been processed and shipped so if you need to make changes to your order, please do so immediately!
You are responsible for reading emails we may send to you in a timely manner. We cannot be held responsible for emails that we sent that were not read on time or for delays to orders because we have not received a reply. In some cases, we may have no other choice but to use our best judgment if our emails are not answered and we will not be held responsible for orders that are incomplete, incorrect or canceled due to lack of response on your part.
If a 50' truck cannot access your driveway, the Shipper assumes no liability. It will be your responsibility to schedule an appointment with the shipping company to either pick up at the terminal or meet the truck to transfer the package to your vehicle. (Do not choose lift gateif you know this applies to your package, and note it in comments that you wish to pick up at terminal)
IMPORTANT:Unless you have the machinery (like a forklift) to unload a 240+ lb crate from the back of a semi truck, youmustselect the $150 lift gate fee in the options above. Please read the details about residential deliverieshere.
Why Shop at Chicken Coop HQ?
Fast, Free Shipping to Mainland USA
While other online chicken coop retailers tack on a huge amount for shipping right at the end of the checkout process, we offer free shipping on every chicken coop we carry. The price you see on the product page is the price you'll pay ... period. After you've placed your order, we'll typically get your Rugged Ranch™ order shipped out within a week.
Safe & Secure Checkout
We want to do everything we can to ensure a pleasant shopping experience for you. We know that privacy and security are important to that experience, which is why we use SSL encryption to protect your personal and financial information during the checkout process. We accept all major credit cards (even American Express) as well as PayPal.
Top-Notch Customer Service
For us, chicken coops aren't just an "afterthought" we've decided to add to our catalog to generate a few more sales. We love chickens and caring for them! If you have any questions about a product you have your eye on or need help finding the perfect solution for your home, please don't hesitate to Contact Us or start up a live chat. We'll be more than happy to assist you!